But if you've lost your receipt, here's how to get a copy before coming in-store with your return. JB Hi-Fi has been approached for comment, while Bing Lee and The Good Guys both declined to comment. You can either visit the store to receive a re-print or contact us to get a copy by SMS. no politics. I refunded the buyer and received the item back only to find that it worked fine. To obtain a repair, exchange or refund please return the goods to JB Hi-Fi. Dick Smith has not commented since … ht And when I open it to put it in the dvd player I noticed it had a lot of long scratches and heaps of finger marks. Will JB Hi-Fi accept my plea to return for a full refund as it is still under 7 days since I had received the Laptop on Thursday 11/8/2016 and the original out-of stock order was placed on Sunday 7/8/2016. I have returned items to JB and got a refund in the past (I can't remember if it was gift cards or credit card refund). last updated – posted 2020-Dec-31, 6:47 pm AEST posted 2020-Dec-31, 6:47 pm AEST User #881589 1 posts. I, stupidly, had not checked if the item was working as it was opened but unused. If you've got any hope then all the seals need to be intact to indicate it hasn't been opened and you will need the receipt. kakashiihatake. I needed this because normally I can only get good speeds if I'm in a 5m radius of my router and my computer is across the house from it. ... Have you opened the item? Hi, so I just recently bought a wireless range extender from JB Hifi. Here is the scenario: I bought a 65 inch Sony TV for about $3700 in December 2016 during a 20% sale (so it was an almost $5000 RRP TV). Not even one week later it went on sale for $119.70 off. Archive View Return to standard view. Any returning items are shipped at the owners risk and JB Hi-Fi will not take responsibility for any items that are lost or damaged due to the negligence or fault of a third party. Can I go to any JB hi-fi store for this or do I have to go back to the original one that was purchased? I recently sold an item and the buyer contacted me to tell me the item was not working. The TV is outside of the manufacturer's warranty but still covered by the voluntary warranty that JB Hi-Fi provide. It operates through two segments, Australia and New Zealand. They were bought at JB hi-fi. Well I brought a dvd series their yesterday. JB hi-fi doesn’t seem to have a contact number or a Facebook group. Your chances will be improved if you just take in one item (maybe two if you want to push your luck) and ask for an exchange. In-store purchases. Trying to return an opened product to JB Hifi. Sealed JB Hi-Fi Blu-Rays and DVDs without receipt - can I return for exchange, store credit or refund? I want to exchange them for a different colour. Hello All, I bought a Desktop from JB Hi-Fi in-person at full price ($798) on Sunday, 7 August 2016. But now I'm wondering, if I brought this dvd from certain place will I be able to return to different JB HI-FI store ,which is closer to me? JB Hi-Fi Return/Refund Policy on opened items? So I called the JB HI-FI I brought at and told them and she said to just come in an exchange it. Or, will I be forced to sell on sites such as eBay or Gumtree, which I honestly don't have any problem with as I am an experienced buyer/seller. If you wish to return an order please contact us by CLICKING HERE. Thank you and sorry for the question. However, this was quite a while ago things may have changed. I'm new here, please be nice reference: … JB Hi-Fi Limited engages in the retail of home consumer products. No, to return your item and get a refund, you'll need to provide a receipt to prove the item was purchased with us. 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